Frequently Asked Questions

If your question is not answered below, feel free to contact us directly.

What's Covered by a Single License?

A single license is either "per-user" or "per-computer", so:

If you have multiple computers and multiple users, please purchase an additional license per-computer or per-user, whichever is fewer.

What's the Update Policy?

A purchased license includes all point updates to the current major version of the software. For example, a license for Divvy 1.x will include all bug fixes and updates up until version 2.

Future major versions will require an upgrade fee (likely half the cost of a new license).

Keep in mind that your license will never expire, you won't be forced to upgrade.

What's the Refund Policy?

Refunds are available within 30 days of purchase.

We would appreciate if you give us a chance to make things right. Just shoot us an email and we'd be happy to work it out with you.

Do You Offer Volume Discounts?

Certainly. Contact us for more information.

Do You Offer Student or Education Discounts?

Yes indeed. If you're a student or faculty member, please use the coupon EducationDiscount to receive 30% off your purchase.

Can I Gift a License?

Yes you can. During the last step of the checkout process, you are able to pick the name and email address for the license. The purchase receipt is sent to the billing email address while the license is sent to the license email address, so the recipient of a gift license will not see what you paid for it.

I Have Lost My License, Can You Resend It?

Sure, just visit the lost license page.

I Purchased From The Mac App Store, But I'm Still Seeing the Demo Dialog. Where Is My License?

When you purchase from the Mac App Store, you don't receive a license. Simply installing from the App Store gives you a fully licensed version.

If you're still receiving demo dialog popups, then it sounds like you're running the trial version downloaded from our website. To fix this, delete all copies of the application and re-install from the Purchases tab in the Mac App Store.

← Back to the Store